Privacy Policy

Privacy Policy
Last Updated: 17 July 2026

Welcome to Lost Tales Books.

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you visit our website, we may collect:

  • Your name

  • Your email address

  • Billing and shipping information when placing an order

  • Information submitted through our contact form

  • Anonymous website usage information collected by Squarespace to help improve our website

How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

Payments

Payments are processed securely through trusted third-party payment providers. Lost Tales Books does not store your full payment card details.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website. You can manage your cookie preferences through your browser settings.

Data Protection

We take reasonable steps to protect your personal information against unauthorised access, misuse or disclosure.

Your Rights

If you are located in the United Kingdom or European Union, you may have the right to:

  • Request access to your personal data.

  • Correct inaccurate information.

  • Request deletion of your personal information where applicable.

  • Withdraw consent where consent is the legal basis for processing.